Privacy Policy

Last Updated: June 2026

A note before you read: This Privacy Policy is written to be clear and human — not buried in legalese. We want you to feel fully informed about how your information is handled. This document does not constitute legal advice. We recommend consulting a qualified attorney to ensure full compliance with laws applicable to your situation.

Introduction

Matchmaker Amy ("Amy," "we," "our," or "us"), operated by Elite Match Inc., is a professional matchmaking and relationship consulting service based in the United States. We believe that trust is the foundation of every meaningful relationship — including the one between us and our clients.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit an inquiry, apply for matchmaking services, book a consultation, subscribe to our newsletter, or otherwise interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

When you interact with us directly, we may collect:

Full name
Email address
Phone number
City, state, or region
Age range and relationship status
Occupation and professional background
Educational background
Personal interests and lifestyle preferences
Information submitted through intake forms or matchmaking applications
Information shared during consultations, coaching sessions, phone calls, emails, or video meetings
Newsletter subscription details (name and email)

Website Usage Information

When you visit our website, certain information is collected automatically, including:

IP address and browser type
Device and operating system information
Pages visited, session duration, and referring websites
Website usage activity and interaction patterns

Payment Information

If you purchase services through our website, payment details are processed by trusted third-party payment providers. We do not store complete credit card information on our own servers.

How We Collect Your Information

We collect information through the following channels:

Contact Form — when you fill out the inquiry form on our website, including your name, contact details, and personal message
Matchmaking Applications — when you complete an intake form or onboarding questionnaire
Newsletter Sign-Up — when you subscribe to our email list
Direct Communication — when you email us, call us, or connect with our team
Consultations — when you book or attend a free 30-minute consultation by phone or Zoom
Automatic Tracking — through cookies and analytics tools that run in the background when you visit our site

Why We Collect Your Information

We use the information we collect to:

Provide and operate our matchmaking and relationship consulting services
Evaluate client applications and assess compatibility
Schedule and coordinate consultations, appointments, and follow-ups
Deliver personalized introductions and relationship coaching
Respond to inquiries in a timely and personalized way
Send service-related updates, newsletters, and marketing communications when permitted
Improve our website experience and understand visitor behavior
Maintain accurate business records and resolve any disputes
Comply with applicable laws and regulations
Protect our rights, safety, and business operations

We do not use your information for automated decision-making or profiling beyond the scope of our matchmaking services.

Matchmaking & Sensitive Personal Information

Because our services involve personal relationships and compatibility assessment, clients may voluntarily provide sensitive personal information, including:

Relationship and family history
Cultural, religious, and lifestyle preferences
Personal values and long-term goals
Dating expectations and relationship intentions

We collect such information only when voluntarily provided and only for the purpose of delivering matchmaking and relationship-related services. We treat this information with the utmost discretion and care.

We do not sell client information to third parties — ever.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

Potential Matches

With your consent and as part of our matchmaking services, selected information may be shared with potential introductions. We limit shared information to only what is reasonably necessary to facilitate a thoughtful introduction.

Service Providers

We may use trusted third-party providers to support website hosting, scheduling systems, CRM, payment processing, email communications, and analytics. These providers receive only the information necessary to perform their specific services and are required to keep your data secure.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our legal rights, safety, and business operations.

Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve functionality, understand visitor behavior, measure marketing effectiveness, and enhance your overall experience.

Types of cookies we may use include:

Essential cookies — required for core website functionality
Analytics cookies — such as Google Analytics, to understand how visitors use our site
Marketing cookies — to understand the effectiveness of our content and outreach

You may adjust your browser settings at any time to manage or disable cookies. Please note that some website features may not function properly if cookies are disabled.

Third-party services such as Google Analytics have their own privacy policies governing how they collect and process data independently of this policy.

Email Communications

If you have provided your email address, we may contact you with:

Consultation confirmations and scheduling updates
Service-related communications and matchmaking updates
Educational content, newsletters, and thoughtful relationship insights
Promotional communications when you've opted in

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in each email. Please note that necessary service-related communications may still be sent when required.

Data Retention

We retain your personal information for as long as reasonably necessary to provide our services, maintain accurate business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the nature of the information and applicable legal requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our website is hosted on the Wix.com platform, which provides secure servers and industry-standard security infrastructure. Access to sensitive client information is limited to Amy and trusted staff — including Assistant Lesley, who coordinates scheduling and follow-ups.

Please note: No method of internet transmission or electronic storage can be guaranteed to be completely secure. While we do our best to protect your information, we cannot warrant absolute security.

Your Privacy Rights

Depending on your state or country of residence, you may have rights that include:

Accessing the personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of your personal information
Requesting limitations on certain processing activities
Opting out of marketing communications at any time

To exercise any of these rights, please contact us at hello@matchmakeramy.com. We will respond to your request within 30 days.

California Residents

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), such as the right to know, access, correct, and request deletion of certain personal information.

We do not sell personal information as defined under applicable California privacy laws. California residents may contact us at hello@matchmakeramy.com to submit privacy-related requests.

Children's Privacy

Our services are intended exclusively for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that information from a minor has been submitted, we will take reasonable steps to promptly delete such information. If you believe a minor has provided us with personal information, please contact us immediately.

Bilingual Services

We warmly welcome inquiries in both English and Chinese. Any personal information shared in either language is handled with the same level of care, confidentiality, and respect described throughout this Privacy Policy. For Chinese-language inquiries, you may also reach us at hello@matchmakeramy.com.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.

International Visitors

If you access our website from outside the United States, please be aware that your information may be transferred to and processed in the United States. Privacy laws in the United States may differ from those in your jurisdiction. By using our website, you consent to such transfer and processing.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page periodically. If we make material changes, we will make reasonable efforts to notify you — such as through a notice on our website or via email. Continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, we'd love to hear from you:

Business name: Matchmaker Amy / Elite Match Inc.
General inquiries: hello@matchmakeramy.com
Website: www.matchmakeramy.com

You may also reach us through the contact form available on our website. We respond to all inquiries within 1–2 business days.